199bet Terms and Conditions – Please Read Before Use

Section 1 — General Terms & Introduction

199bet (hereinafter referred to as "we", "the platform", or "199bet") is an online betting and gaming service provider. By accessing https://199bet.im or using the 199bet mobile application, you are deemed to have automatically agreed to these Terms & Conditions.

These terms are written in plain English so that our users can understand everything with ease. If anything is unclear, feel free to reach out to our support team — we're always ready to help.

These Terms Under Bangladesh law applies, and the courts of Bangladesh shall have jurisdiction over any disputes.

Section 2 — Account Registration & Eligibility

2.1 Age Restriction

To register an account or use any service on 199bet, you must be at least 18 years is required. We firmly believe it is our ethical responsibility to keep minors away from gambling. Any account opened using a false age will be closed, and all deposited funds may be forfeited.

2.2 Registration Rules

• Each individual is allowed only One Account can be opened.
• You must provide accurate and truthful information at registration — including your name, address, date of birth, and contact details.
• Providing false information will result in account termination.
• Keeping your account password confidential is your responsibility.
• Sharing or selling your account to another person is strictly prohibited.

2.3 Identity Verification (KYC)

For security purposes, 199bet may request a copy of your National ID or passport at any time as part of the Know Your Customer (KYC) verification process. Withdrawals may be delayed until verification is complete.

Section 3 — Betting Rules

3.1 General Betting Rules

Before placing a bet on 199bet, make sure your account has sufficient balance. Once a bet is confirmed, it cannot be cancelled — so think carefully before you place it.

• Minimum and maximum bet amounts are set by 199bet.
• Bets may be voided if abnormal odds are displayed due to a technical error.
• If a match is abandoned, suspended, or rescheduled, the outcome of any related bet will be determined in accordance with the applicable rules.
• Odds in live betting change in real time. The odds at the moment your bet is placed are final.

3.2 Games Rules

Casino games, card games, and slots each have their own individual rules. Please read the "Rules" or "How to Play" section before starting any game. All game outcomes on 199bet are determined by certified RNG (Random Number Generator) technology.

Section 4 — Payment Policy

4.1 Deposits

Deposits on 199bet can be made via bKash, Nagad, Rocket, and bank transfer. Deposits are generally instant. The minimum deposit amount may vary depending on the selected payment method.

• Only payment methods registered in your own name may be used.
• Using another person's payment method may result in account suspension.
• The payment service provider's own fees may apply for deposits.

4.2 Withdrawal

Withdrawal requests are typically processed within 24 hours, though additional verification may be required in some cases.

• Withdrawals can only be made using the same payment method used for the deposit.
• A minimum withdrawal amount applies.
• Withdrawals may be delayed if Identity Verification (KYC) has not been completed.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement has been met.

Section 5 — Bonus & Promotion Terms

199bet regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed in the offer description. Some general rules are outlined below.

5.1 Wagering Requirement

Most bonuses require you to wager a specified amount before you can withdraw. For example, a 30x requirement means you must bet 30 times the bonus amount. This information is clearly stated alongside each offer.

5.2 Bonus Usage Terms

• A bonus from any single promotion cannot be claimed more than once.
• Bonuses may only be used on designated games or betting categories.
• Expired bonuses will be automatically cancelled.
• Claiming the same bonus from multiple accounts is considered fraud.
• 199bet reserves the right to modify or cancel any bonus offer at any time.

Section 6 — Prohibited Activities

The following activities are strictly prohibited on the 199bet platform:

• Money Laundering: Using the platform for the purpose of money laundering.
• Fraud: Creating an account or gaining benefits using false information.
• Bot Usage: Using automated software or scripts to play games.
• Collusion: Collusion between multiple players to gain an unfair advantage against others.
• Match Fixing: Manipulating the outcome of any match or game.
• Hacking: Attempting to breach the platform's security.
• Underage Accounts: Opening or managing an account on behalf of a minor.
• Using Another Person's Account: Accessing another person's account without the owner's permission.

If any of the above prohibited activities are detected, 199bet reserves the right to immediately close the account and forfeit the associated balance. Authorities may also be notified if necessary.

Section 7 — Account Suspension & Closure

7.1 Closure by 199bet

In cases of terms violations, fraudulent activity, or security threats, 199bet may suspend or permanently close an account without prior notice.

7.2 Closure by User

You may close your account at any time. Please withdraw any remaining balance before doing so. If you wish to reactivate a closed account, contact our support team.

7.3 Self-Exclusion

As part of responsible gaming, you can choose to temporarily self-exclude from the platform for a set period. This option is Responsible Gambling page.

Section 8 — Limitation of Liability

199bet is not liable for losses caused by technical faults, internet outages, or third-party service failures. However, we always strive to resolve such issues as quickly as possible.

• If a bet is cancelled due to a technical issue, the stake will be fully refunded.
• 199bet is not directly liable for betting losses — betting is inherently a risk-based activity.
• 199bet is not liable for any damage resulting from visiting third-party links.

Section 9 — Privacy & Data Protection

Your personal data is of the utmost importance to us. 199bet uses SSL 256-bit encryption to keep all information secure. We never sell your personal data to third parties.

To learn more about how we use your data, please visit our Privacy Policy page. These two documents complement each other.

Section 10 — Right to Amend Terms

199bet reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time. When changes are made, we will:

• We will publish the updated version on our website.
• We will send a notification to your registered email address.
• We will send a push notification via the app (if enabled).

Continued use of the platform after updated terms are published will be considered your acceptance of the new terms.

Section 11 — Dispute Resolution

If a dispute arises between you and 199bet, please contact our customer support team first. Most disputes can be resolved quickly through direct communication.

If a dispute cannot be resolved through discussion, it will be settled under the applicable laws and courts of Bangladesh. Both parties are deemed to have agreed to this process.

Section 12 — Contact

If you have any questions about these terms or find anything unclear, please get in touch with us:

• Email: support@199bet.im
• Live Chat: Available 24/7 on the website or app
• Language: Support is available in both Bangla and English

We believe open communication is the key to a great relationship. Whatever the issue, 199bet is always here to support you.